How do I make a complaint?
1 Make a product complaint
To make a complaint, contact us via contact form or email us at biuro@roco-fashion.pl giving as much detail as possible about the defect so that we can respond to your request more quickly.
2 Fill in the complaint form
To fill in the complaint form, download it by clicking the button below.
Download form3 Send back the claimed product
Send the product under complaint together with the completed complaint form to the following address:
Roco Mariusz Ciemcioch
95-054 Ksawerów
54a Zachodnia Street
Tel. +48 784 450 798
Once we have received and processed the complaint product, we will contact you
and inform you of the status of the complaint.