Today we are working from 8:00 a.m. to 4:00 p.m. +48 784 450 798 biuro@roco-fashion.pl Shipping throughout Europe

Start dropshipping sales

dropshipping

By entering into a partnership with us you will gain:

  • Tailored cooperation model: we send orders directly to your customer or to your company address.
  • Fast order processing: we aim to process orders placed and paid for by 12:00 the same day.
  • No minimum order value: we process orders from one piece and above.
  • Shipping to more than 20 countries in europe: we ship products throughout Poland and selected European countries.

How does dropshipping work?

Customer order

Your customer places an order in your webshop

Order in the panel

You submit your order to us via the wholesale panel

Dropshipping order fulfilment

We carry out the commissioned order in accordance with the guidelines

Order dispatch

We pack and ship the parcel directly to the customer

Order processing

Order processing

Lead time

We aim to process orders placed and paid for by 12:00 the same day. In the event of any shortages, we guarantee dispatch within 48 hours of receiving your order.

Order packing

Each product is packaged in a matching foil. Each product is accompanied by a tag with basic product information (name, EAN code, washing regulations) and the Roco Fashion logo. The complete order is packaged in a foil pack from the courier company.

Shipping

We carry out shipping throughout Poland and selected European countries. Check out the full list of available countries in the delivery forms tab. We provide a shipping price list for dropshipping customers in response to a cooperation request.

Resources provided

File XML

XML file

We provide an XML file - it contains pictures and the necessary information about the products: sizes, colours, brief description, material, composition. The file is updated every 5 minutes, consistent with wholesale.
Google Drive

Google Drive

You gain access to essential material for promoting your brand online. Included in the disk provided are banner images, product images and videos of our articles. You are free to use the material on your website and social media.
Order panel

Simple order panel

You transmit your customers' orders to us via a simple wholesale panel with the option of traditional product selection or CSV file upload. There you will find all the order information: completion status, consignment number and order history.
Customer service

Customer service provided

Have questions about your order? Our friendly team is always on hand to offer you support. You can contact us at any time via form, email or telephone. The forms mentioned above are available under the contact tab.

Exchanges and returns

Product exchange

We will exchange the goods for a different size or colour and bear the cost of re-delivery in the case of manufacturing or production defects only, which have not arisen from the use of the product. In accordance with our terms and conditions, we do not honour returns or exchanges of full-value goods purchased by wholesale customers.

Product returns

Goods are not returnable except in cases where they have manufacturing or production defects not caused by the use of the product. The Act of 2 March 2000 on the Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product - Article 10 does not apply here, as the Distributor sends the product on behalf of the Store, not the Customer.

Return and exchange

Integration

Integration process

Integration with our wholesaler is carried out by uploading the XML file provided. You can carry out this process yourself or use ready-made integrations prepared by our cooperating companies.

Integration
Sky-shop

Sky-Shop

Several years of experience and a team of the best e-commerce specialists on the market guarantee ideal support for your e-business.

Check offer
Megamo

Megamo

Our experience of more than 10 years working with both shops and wholesalers has shown what challenges can be expected in this business.

Check offer
Baselinker

Baselinker

Everything for the convenience and success of your e-commerce. You can integrate your shop with auction portals and couriers as well as automatic functions.

Check offer

Start of cooperation

Account creation

Step 1

Account creation

Go to the registration tab and create a customer account by entering your company details. This step is very important as we will verify your application based on your account. If you are already registered with our wholesaler go to step two.

Application

Step 2

Sending an application

Send a message to biuro@roco-fashion.pl with the necessary information to verify the shop: company name and TIN; email address for which you have created an account; link to the online shop; link to allegro; link to the shop's social media.

Verification and activation

Step 3

Verification and approval

Once the submitted information has been verified and accepted, we will send you an email containing the details of the collaboration and the necessary tools to get it started - a link to the XML file, google drive and instructions on how to use the panel.

Customer integration

Step 4

Customer integration

Integration with our wholesaler is carried out by uploading the XML file provided. You can carry out this process yourself or use ready-made integrations prepared by our cooperating companies.