Today we are working from 7:00 a.m. to 3:00 p.m. +48 784 450 798 Shipping throughout Europe

Step 1

Should you wish to return or complain about a purchased product, please send an email to: 
Describing the reason for your complaint with photos of the faulty itembr /> This will speed up the return procedure and make it easier.
Please wait for our reply and further instructions before sending the item back. 


Step 2

Please send the item and complaint form to the following address:
Roco Mariusz Ciemcioch
95-054 Ksawerów
ul. Zachodnia 54a 
Tel. +48 784 450 798


Download the complaint form

Step 3

Once your parcel is received you will get confirmation by email with further details.